Transforming Birla White’s User Experience With A Flutter App


The Problem Statement
User Adoption Barriers: Many professionals, including painters and contractors, were not tech-savvy, making it challenging to encourage regular app usage.
Data Collection Complexity: Gathering accurate customer information while ensuring privacy was a challenge.
Platform Scalability: The app needed to handle more users and new features as it grew.
System Integration: The app had to work smoothly with existing systems to keep data consistent and processes efficient.
Kombee’s Approach
Kombee used its expertise to design and deliver a simple and user-friendly Flutter app for Birla White that should be compatible with Android and iOS. The approach focused on making the app easy to use, adding useful features, and planning for future growth.

User Friendly Design
- Created an easy-to-use design to make registration and navigation simple.
- Made sure features like updating profiles, redeeming points, and scanning
Hybrid Development
- Utilised Flutter to create a single codebase for Android and iOS platforms, ensuring consistency and cost-efficiency.
Streamlined Functionalities
- Users found updating their personal and work information easy through the improved profile update feature.
- A QR code scanning feature was added to enable product validation.
- The process of redeeming rewards was simplified, allowing users to convert points into cash or other benefits.
Performance Optimization
- Ensured the app loads quickly and works smoothly, even with many users.
- Tested the app thoroughly to avoid problems and improve reliability.
Enhanced Security
- Implemented advanced encryption and secure APIs to protect user data.
Scalable Architecture
- Designed the app so it can be updated with new features as needed.
Privacy & Security
One login per user ensured the safety of data. The app assigns rights to access data to each user.
Seamless Workflow
Our experts built a comprehensive dashboard for a single-window analysis. Users could assign tasks to team members based on their roles. They were also empowered to easily track project progress for different customers.
Data Collection
Our team made sure that users could upload data on the platform for later analysis. Users could now record voice memos, upload pictures, 360-degree views, and more with the OVP app.
The tech stack we deployed
- Our experts crafted the right tech solutions that worked for Optima Value Pro:
- Dashboard and MIS to streamline processes
- Geotag Systems for better data collection
- Real-Time Updates for real-time improvement
The Result

The Result
The app was downloaded by 500,000+ users in a short time, highlighting its strong acceptance and popularity.
- Features like token scanning and reward redemption were widely used, resulting in higher user engagement and making daily tasks easier and more rewarding for users.
- Painters, contractors, and sales teams could manage their profiles and tasks with greater ease, leading to enhanced efficiency, and saving time.
- Secure measures ensured user information was kept safe, building trust and confidence among the user base.
- The app’s scalable design supports ongoing updates and new features, making it a future-ready platform that aligns with Birla White’s growth plans.
What Birla White had to say about us
Kombee understood our needs from the start and delivered beyond expectations. The hybrid app they built has transformed how we operate, making processes smoother and customer connections stronger. User engagement has improved significantly, and we’ve received excellent feedback. Their professionalism and expertise made the entire experience seamless. We’re excited to continue working with them as we grow.
- - Birla White Team
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