Transitioning to Headless Commerce for Enhanced Performance

Note: Due to a signed NDA, we are unable to disclose the client’s name. However, this case study reflects the successful transformation achieved through our Headless Commerce solution.

A leading e-commerce brand, managing 50+ product SKUs, partnered with Kombee to overcome limitations in their existing Shopify setup. While Shopify provided a robust foundation, the client required a more flexible, scalable, and high-performance solution to meet evolving business needs. To achieve this, Kombee implemented a Headless Commerce architecture, decoupling the frontend from Shopify’s backend, enabling greater customization and performance enhancements.

The Problem Statement

The client faced key challenges that led to the need for a Headless Commerce approach:

Limited Customization: Shopify’s native themes and templates restricted their ability to create a unique, highly interactive user experience.

Performance Bottlenecks: Heavy customizations within Shopify led to slow load times and performance issues, impacting conversion rates.

Omnichannel Constraints: The existing platform struggled to deliver a seamless experience across web, mobile, and other digital touchpoints.

Scalability Concerns: The brand was expanding rapidly and needed a future-proof infrastructure that could handle increased traffic and transactions.

Kombee’s Approach

Kombee leveraged Headless Commerce to separate the Shopify backend from the frontend, delivering:

Custom Frontend Development:

Built a fast, responsive, and personalized UI using modern frameworks like React and Next.js.

API-Driven Architecture:

Integrated Shopify’s backend with a flexible API-first approach, allowing for dynamic content delivery.

Enhanced Performance:

Optimized website speed and reduced load times, leading to better user engagement and lower bounce rates.

Omnichannel Readiness:

Ensured seamless content delivery across desktop, mobile, and future digital interfaces.

Scalability & Future-Proofing:

Enabled a modular architecture that supports business expansion without constraints.

The Result

Page load speed improved by 40%, using Server-Side Rendering (SSR) and Incremental Static Regeneration (ISR) to make the website faster and more responsive.
Conversions increased by 30%, as a smoother and more interactive frontend reduced cart abandonment and improved the checkout process.
Real-time data synchronization ensured smooth inventory updates, pricing adjustments, and personalized recommendations, thanks to an API-driven integration with Shopify’s backend.
A decoupled frontend and backend setup improved performance, with a Next.js and React-based frontend reducing server load and speeding up rendering.
The new system handled high traffic efficiently, using a modular architecture, headless CMS, and CDN caching (via Vercel/Cloudflare) to maintain stable performance.
Custom design and feature flexibility increased, as the new setup supported microservices-based integrations and headless CMS options like Contentful and Strapi.
A seamless experience across web, mobile, and other platforms was achieved through an API-first approach, ensuring consistency across all digital touchpoints.

What They Had to Say About Us!

Kombee’s Headless Commerce solution has transformed our e-commerce experience. The flexibility, speed, and seamless integrations have allowed us to scale effortlessly while delivering a superior customer experience.

- – Leading E-commerce Brand Team

Partner with Kombee – Your Local Website Development Experts

Let us help you create a website that drives results and supports your business growth in New Zealand.